Getting ready for the GDPR

Photo by Agê Barros on Unsplash

May 25, 2018: the day when the European General Data Protection Regulation (GDPR) will come into force. This will have implications for RaiseNow customer.

Contract to process data

With the new GDPR, contracts need to state clearly the person or organization responsible for collecting and processing data, and any external, third-party processor of this collected data. In our case, the organization retains ownership of the data and RaiseNow is a processor of that data. In order to regulate this relationship officially, it requires a contract that requests data processing.

Right to erasure (‘right to be forgotten’)

In the GDPR context, the so-called “right to be forgotten” plays an important role. In short, each individual has the right to request that each organization deletes their personal data record. RaiseNow will enable you to do this so that the anonymization of collected donor data – for example via a donation form – can be carried out.

Data Protection Officer

As part of the GDPR, we will appoint an external Data Protection Officer who will be available as a contact person for you, and can be contacted at any time via

Guidelines for Data Protection

Our privacy policy provides information on the purposes and methods of the processing of personal data. Our guidelines for data protection will be adapted for May 25, 2018 and can be read on our website at any time.

Product customization

All of our products are also subject to GDPR laws, and therefore will be adapted accordingly over the next weeks. These will include donation forms, CRM connectors, peer-to-peer platforms and SMS donations, amongst others.


About This Author

Katja Prescher ist Senior Communication Managerin für RaiseNow. Ihr Herz schlägt seit über 10 Jahren leidenschaftlich für Online-Kommunikation. Die gebürtige Berlinerin bringt neben ihrem Studium der Wirtschaftskommunikation langjährige Expertise als Digital Fundraiserin in (inter)nationalen Organisationen mit. Hinzu kommen Auftritte als Dozentin, Workshop-Referentin, Bloggerin bei und Autorin.

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